Grecotel Astir Palace

The hotel was very central to Alexandrapouli., so didnt need to always drive to main centre. It was a short 12 min walk to restaurants and shops. The hotel is a bit old but has a nostalgic feel. Was clean and the rooms was fine for our family of 6. Breakfast was nice too with decent options. We stayed at Easter so hotel was full but we had a decent time and wasnt that distrubing. The hotel has a nice gym and an indoor pol. Outside pool looks nice but was shut however did look like it needs a refurb soon. The hotel gardens and seaside view is cool.

Me and my family are visiting this hotel since 2014 and every time it was something to make us feel special. Bottle of wine, welcome card signed by the manager or etc. The rooms were old but clean. This time was our last visit 12.07-14.07.2024. I had a birthday on 12.07 while we were checking in. We had 3 rooms for my guests. One of them with private pool. The room were so dirty I found nuts on the floor at the moment we entered. The pool were dirty. This time no greeting card, no wine, nothing. Every morning the mades were screaming and laughing from 7:30 in front of our room. The first morning my husband webt out to ask them to be more quiet at least until 8:30. We are with two children who were waking up from the noise. Hope that managment will take more care for the cleaning and the attention to the guests.

Welcome staff at reception was very nice and kind. Breakfast was good, fresh. Coffee machine was my favorite, it was the best coffee I had in a hotel. Our room was nice, it had two floors and 2 king beds, 2 couples can stay at this room easily. However; there are things that made us unhappy about our stay. Our room was very dirty, filthy actually. There were hair in bathtub, the toilet was dirty and balcony had hairballs on the floor. Apparently room service does not clean they only change the sheets. The lamp had a huge spider net and a spider on it, the spider net was so big that probably they didnt clean the lamp for the last few weeks. Our bedroom door’s lock was not working so we werent able to lock our door when we were sleeping. They gave us two room keycards, one was not working it was probably not that room’s key. Overall, they apparently never check the rooms properly before another guest arrives, but we paid 480€ for two nights and I believe we deserved a much better service! Also, our room was on the second floor and the elevator was broken so when we were leaving we had to carry our luggages from the stairs as two girls! I hate it if anyone enters my room when I’m away (housekeeping or anyone!) so I put a DND sign on it when leaving for the beach and when I came back I saw that they took away the sign and entered our room! They didnt clean anything they only change the places of our stuff! So overall, I’m not sure if I’d stay here again if they dont change the way they prepare the rooms.

Excellent communication, excellent food and clean rooms. The employees were so kind and helpful! Further more, the bouffe was a beautiful surprise because the kept some things stable and the change others every day. I will surely come back! ( And I had everything I needed for my baby!)